A priority of the NSW Department of Education and Communities is to ensure that access to information is available to all parents, carers and school community members.
Interpreting and translation services are provided to assist communication between schools and parents or carers who do not speak or understand English well or for deaf parents.
Onsite interpreting services are provided by the Department, if available, at the request of a parent/carer or school for matters involving their children such as school enrolment, subject choice, educational progress, attendance, welfare or behaviour. Interpreters can also be requested for school meetings, School Council meetings, Parents and Citizens meetings or parent-teacher interviews.
Parents, carers, community members and schools can also use the Telephone Interpreting Service where appropriate by phoning 131 450 and asking for the required language. The operator will call the requested number and get an interpreter on the line to assist with the conversation. Schools need to provide the Department's client code when using this service. The code can be found on the Interpreting and translations Intranet page.
The Department of Education and Communities also provides important school information in translation. These translations can be accessed by language name, document name or alphabetical listing. Visit the following websites:
For further information please call 9244 5311.