Common error messages
and solutions
 
Apple MAC specific error messages
and solutions
 
View all files (pdf 581kb)
View all files (pdf 579kb)

Error message reads:


Error message reads:


Unable to log in at the log-in page (pdf 109kb) Problem downloading data to Apple MAC OSX 10.5 (Leopard) machines (pdf 19kb)
Unable to download once the platform (Windows/Macintosh) has been selected (pdf 166kb) Problem downloading zipped data to Apple MAC OSX 10.5 (Leopard) machines (pdf 21kb)
Unable to select a different Year Level from drop-down menu (pdf 15kb)  
Unable to agree to the Disclaimer. The 'I agree' button is obscured (pdf 49kb) Unable to agree to the Disclaimer.  The 'I agree' button is obscured (pdf 17kb)