Community Information Officers (CIOs) support schools in communicating and strengthening links with their parents and community members from diverse cultural and linguistic backgrounds. CIOs are not community specific or limited to working with any one cultural or linguistic group but work with a diverse range of communities.
CIOs are located in regions as part of the statewide network of multicultural education support services. Some CIOs speak languages other than English and many have close links with and understandings of particular ethnic communities.