Netiquette
 
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  1. Never type everything in capitals. THIS LOOKS LIKE YOU ARE SHOUTING! People will think you are being rude. Stick to normal sentence case when typing emails and messages to anyone.
  2. Always speak to others the way you'd like to be spoken to. Don't speak rudely or swear at other people - how would you like it if someone spoke that way to you?
  3. Use emoticons like : ) or : - ( to get your message across. Sometimes what you write on an email or message may be misunderstood - using emoticons helps with understanding your message. They can also make messages look fun.
  4. Be patient - if you are upset about something, wait 10 minutes before you write a message. You might need to calm down and rethink your wording. Remember, once you hit send your message has gone into cyberspace forever!
  5. Get to the point! Try to keep your emails and messages brief so that the person receiving your message is clear on what you mean to say.
  6. Be careful with sending to "Reply All". Do you really want everyone to get this message or only the person who sent it to you?
  7. If someone bullies you or writes something bad to you, tell your parents or your teacher.
  8. Don't reply to messages from people or email addresses that you don't know. It could be spam or a virus which will crash your computer. Worse still it could be a stranger who might try to hurt you.
  9. Don't forget to say "hi" and "bye" - it makes your email friendly.
  10. Don't forward chain letters or spam - it only fills up your friends inboxes and might stop them from getting more important information. They may carry viruses and can annoy some people.

Good emails

  • Address the email to the person you are talking to. If someone else needs to know about it, but they aren't directly involved, put their address in the CC line.
  • Always put a subject heading in the subject line. This will encourage people to read your email if it is something they are interested in.
  • Think about how you will write your message and read it back to make sure it says what you want it to say.
  • Sending an email is like sending a postcard. Along the way, people can look at your message. Don't say anything in an email that you wouldn't want anyone else to read.
  • Keep your emails brief and to the point - it will make your email clearer and easier to read.
  • Sign off - don't forget to end the email with your name and contact details in case the person you are emailing needs to ask you questions.
  • Spell check! Check your spelling and grammar before sending your email - it's frustrating to receive emails that don't make sense.

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