Program information

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Program Forms

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Related information

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Contact Details

Assisted School Travel Unit
Locked Bag 9
Wollongong East  NSW  2520
 

P: 1300 338 278
F: 02 4224 9112
E:AssistedSchoolTravel@det.nsw.edu.au




 

Assisted School Travel Program

Students with disability who are unable to travel to and from school under Transport for NSW's School Student Transport Scheme may be eligible for access to transport assistance under the Department of Education and Communities' Assisted School Travel Program.

The Assisted School Travel Program provides specialised door-to-door transport assistance for eligible students between their permanent residence and school at no cost to families where parents and carers are unable to provide or arrange transport for the student either fully or in part.

All applications for access to assisted school travel services are assessed in accordance with the Program's eligibility criteria based on the individual travel support needs of students. 

The Assisted School Travel Program Guidelines provide information about the services provided under the program. The forms and other important information can be accessed via the links on the right hand side of this page.

Contact Details

For enquiries regarding eligibility and applications for access to transport services, please contact your School Principal.

Information is also available from the Department's Assisted School Travel Unit, and contact can be made by telephone on 1300 338 278 or by email to assistedschooltravel@det.nsw.edu.au.

Help for families affected by student transport program disruption

Click here for information to assist families affected by the student transport disruption.

Parents' or carers' claim for reimbursement of travel costs

The Department of Education and Communities will reimburse travel costs for parents or carers who have been affected by the delay in finalising student travel arrangements under the Assisted School Travel Program.

If your child has been approved for transport assistance and you met the costs of getting your child to school while your child was being allocated to a transport run, please click on the link below to download a form.

Reimbursement of Costs Incurred for Alternative School Transportation (Claim Form)

You should complete the form with your contact, payment and claim details, and attach your receipts.

Submit the form by scanning and emailing to assistedschooltravel@det.nsw.edu.au or
by mailing it to Assisted School Travel Unit, Locked Bag 9, Wollongong East 2520