Student Health


Related Information


Related Links


Contact Details

Your doctor

Your school principal. Click here for school contact details or phone (02) 9561 8000. Queries about individual students should be directed, in the first instance, to the student’s school

For further advice and questions please contact your local educational services team by phoning 131 536

General enquiries about student health contact Student Engagement and Interagency Partnerships by phoning (02) 9244 5321.


Head lice

The facts

Head lice infestations are a common occurrence, particularly in primary schools.

  • about 23% of primary students have head lice at any one time
  • anyone can catch head lice regardless of their age, sex, or how clean their hair is
  • head lice move from one person's head to another via hair
  • head lice do not survive long when they are off a human head
  • head lice do not live on furniture, hats, bedding or carpet
  • head lice have built up some resistance to head lice treatments


  • daily combing of white hair conditioner using a fine tooth comb is effective in getting rid of head lice and eggs (nits)
  • school communities may need to hold 'check and treat' or Nitbuster days where everyone learns about and starts treatment on the same day. See the NSW Health website for more information about Nitbusters and for standard forms that schools can download and reproduce for organising a Nitbusters Day. These forms are also available in translation.

Tips for parents in reducing the spread of head lice

As infestations are particularly common in primary schools, it is best to choose a treatment that can be used over time. There is no single solution to eradication, only persistence.

  • regularly check your children's hair
  • teach older children to check their own hair
  • tie back and braid long hair
  • keep a fine tooth head lice comb in the bathroom and encourage all family members to use it when they wash their hair.

What you can expect from your school

Advice from NSW Health indicates that there is no need for students to be sent home or excluded from school because of head lice.

Observing students scratching their heads is not a reliable or efficient means of assessing head lice prevalence in the school.

Where one student has head lice this serves as a warning light that there is likely to be an infestation in either specific classes or across the whole school population, including staff.

The school will send a letter home to parents (Ms word 24.5 kB) when infestations of head lice occur and request that parents examine  their child's hair and undertake treatment where eggs or lice are identified. This letter and information about head lice treatment options are available in translation.

Schools also provide:

  • a venue for parents to get together and work out and where relevant, implement, local strategies
  • ways of communicating information about head lice infestations and treatment for parents (eg through school news letters).

They will also encourage students to avoid head to head contact in group activities as far as possible.

In rare cases where students are experiencing a chronic head lice infestation the school, parents and the local community may need to work together to treat the infestation.


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